Fast & Reliable Delivery
Shipping Policy
Last updated: February 28, 2026
Shipping Overview
Don's Auto Interiors & Tops ships convertible tops, headliners, cables, pads, and accessories across the continental United States. We partner with trusted carriers to ensure your products arrive safely and on time. Most orders ship within 1-3 business days of payment confirmation.
Shipping Methods & Rates
Standard Shipping
Flat rate shipping on most items. Delivery within 5-7 business days.
Flat Rate — See checkout for pricing
Expedited Shipping
Faster delivery within 2-3 business days. Available for most products.
Calculated at checkout
Processing Times
| Product Type | Processing Time | Notes |
|---|---|---|
| In-stock convertible tops | 1-2 business days | Ships from our warehouse or manufacturer |
| Headliners & accessories | 1-2 business days | Most items ship same or next business day |
| Cables, pads & hardware | 1-2 business days | Smaller items may ship via USPS |
| Special-order items | 3-10 business days | Custom or made-to-order products |
Orders placed after 2:00 PM CST or on weekends/holidays will begin processing the next business day.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment's progress through the carrier's website. If you do not receive tracking information within 3 business days of placing your order, please contact us.
Shipping Destinations
Continental US
We ship to all 48 contiguous states. Standard flat rate shipping applies.
Alaska, Hawaii & Territories
Shipping to AK, HI, and US territories may incur additional charges calculated at checkout.
At this time, we do not offer international shipping. For international inquiries, please contact us directly at (708) 371-8020 to discuss options.
Damaged or Lost Shipments
If your package arrives damaged, please take photos of the packaging and product damage and contact us within 48 hours of delivery. We will work with the carrier to file a claim and arrange a replacement or refund.
If your tracking shows delivered but you have not received the package, please check with neighbors and your local post office first. If the package cannot be located, contact us within 7 days and we will investigate with the carrier.
Local Pickup
Free local pickup is available at our shop: 11937 South Cicero Ave, Alsip, IL 60803. Select "Local Pickup" at checkout to save on shipping. Pickup is available Monday through Friday, 8:30 AM to 5:00 PM CST. Please wait for your "Ready for Pickup" confirmation email before visiting the shop.
Questions?
If you have questions about shipping or need an update on your order, please contact us: