Privacy Policy

1. Who We Are

Don’s Auto Interiors & Tops, Inc.

11937 S Cicero Ave, Alsip, IL 60803
donsautointeriorstops@gmail.com · (708) 371-8020
www.donsautointeriors.com

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or use our services.

2. Information We Collect

a) Information You Provide

• Contact details (name, email, phone number)
• Vehicle details (make, model, year), service requests, photos/descriptions you submit
• Booking, quote, or appointment details
• Payment/billing information for deposits or invoices
• Preferences and any other information you choose to share

b) Information Collected Automatically

• IP address, device identifiers, browser and OS information
• Pages visited, time on page, referring URLs
• Cookie and pixel data used for analytics and advertising

We may use tools such as Google Analytics and Meta Pixel to understand website usage and marketing performance.

3. How We Use Information

• Provide quotes, schedule services, fulfill and manage work orders
• Communicate by phone, text, and email regarding inquiries, updates, and appointments
• Send promotional messages, seasonal offers, and service reminders (see opt-out below)
• Improve our website, services, and marketing
• Process payments and maintain business records
• Detect/prevent fraud or misuse and comply with legal obligations

4. Marketing & Communications

When you provide your phone number or email, you consent to receive:

• Email marketing
• SMS/text promotions
• Service updates & reminders

Opt-out: You can unsubscribe from emails via the link in any email we send. To stop texts, reply STOP. Standard message/data rates may apply.

No sales of personal information: We do not sell or rent your personal information.

5. Sharing of Information

• Service Providers: Trusted vendors that help operate our website, process payments, deliver emails/SMS, and provide analytics/advertising.
• Legal: When required by law, subpoena, or to protect our rights, users, or property.
• Business Transfers: In a merger, acquisition, or asset sale, your information may transfer subject to this Policy.

Service providers are authorized to use information only as necessary to provide services to us.

6. Cookies & Tracking

We use cookies, pixels, and similar technologies to:

• Remember your preferences and improve site performance
• Measure traffic and understand how our site is used
• Personalize content and measure advertising effectiveness

You can control cookies via your browser settings. Disabling cookies may affect some site features.

7. Your Rights & Choices

• Access, correct, or update your personal information
• Request deletion (subject to legal/recordkeeping obligations)
• Object to or restrict certain processing
• Withdraw consent for marketing at any time

To exercise rights, email donsautointeriorstops@gmail.com or call (708) 371-8020. We may need to verify your identity.

8. Data Retention

We retain personal information as long as necessary to provide services and meet legal, tax, and accounting requirements. When no longer needed, we securely delete or de-identify data.

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is 100% secure.

10. Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from children under 13. If you believe a child provided information, contact us to request deletion.

11. Changes to This Policy

We may update this Policy periodically. The “Last updated” date reflects the latest changes. For material changes, we may provide additional notice (e.g., email or a site banner).

12. Contact Us