Don's FAQ's

1)  I have a “normal” car.  Do I need a shop like Don’s Auto Interiors, LLC?
Everybody needs Don’s Auto Interiors, LLC. Don’s Auto Interiors, LLC prides itself on being a professional upholstery shop. Each project at Don’s Auto Interiors, LLC is assessed and undertaken based on its individual need and merit. A simple tear in a commuter car seat base is as important to our staff as a custom leather interior in a ‘32 street rod.

2)  Is my vehicle safe at Don’s Auto Interiors, LLC?
We treat all cars like they were our own. The staff at Don’s Auto Interiors, LLC understands the investment, and oftentimes emotional attachment, a customer can have with their vehicle. The utmost care is taken to ensure that your vehicle is returned to you in better condition than when it was dropped off.

3)  How did you arrive at the price on my project?
Because Don’s Auto Interiors, LLC is able to tailor repairs to your needs, it is difficult to assign an across-the-board price tag to a particular job. Except for late model headliner installations (which have standard pricing) work is figured using a labor/material formula. Because we don’t know what damage or decay can lie underneath the surface, no guaranteed estimates are ever given. The final total is presented at the time the vehicle is picked up. But, because we know the importance of sticking to a budget, should a job appear to be heading out of your preferred budget range, we will contact you and discuss how you would prefer to proceed.

4)  Which material is right for my job?
Stock or custom, repair or full replacement, anything is possible at Don’s Auto Interiors, LLC. When a customer arrives at our facility for an initial inspection prior to work, several questions are asked to determine the best route to take. If a customer chooses we will use original equipment material for the repair. Alternative, aftermarket materials are also available for use and can be substituted for the original. The materials carried by Don’s Auto Interiors, LLC are made for the upholstery market and can withstand the use demanded in a vehicle project. Marine projects are completed using marine grade vinyl (to better withstand the harsh effects of lake water and sun on vinyl), and vehicles use automotive grade materials for the best results. The choices and cost of materials is discussed with the customer during the inspection phase.

5)  Will my repair look right?
Yes. The best gauge of a repaired interior is that you don’t even remember it was repaired. Don’s Auto Interiors, LLC strives to make every repair look as stock and factory as possible. The Detroit Color and Material Matching System are used to determine the exact material originally used to create your interior. In some instances, original material is either no longer available or has taken on specialty status and has become cost prohibitive. Because of our large supplier network, we can usually substitute an alternative material that will look close to stock in the repair.

6)  How long will it take to work on my car?
Repairs are broken into two categories at Don’s Auto Interiors, LLC. Daily repairs are holes, tears, headliners, convertible top replacement, and general fixer upper jobs to keep a vehicle looking nice and remaining intact. If your vehicle is having a daily repair done, you can expect the work to be completed in one to three days. In-depth projects can include full interior replacements, custom alterations, rebuilding rotted and decayed seating and interiors on antiques, and creating one-of-a-kind specialty items for hobby vehicles. The staff at Don’s Auto Interiors, LLC will work with each customer to determine how quickly a job needs to be completed. Some work is timed to coincide with bodywork, mechanical work, and show schedules throughout the year. Other work, when told there is no rush to completion, is put in a “as time dictates” rotation. An average interior reconstruction job could take one to three months, so customers are encouraged to work with Don’s Auto Interiors, LLC for scheduling in winter months, outside of the regular car show schedule.

7)  How can I pay for my work?
Cash, Check, Visa, MasterCard and Discover is accepted at Don’s Auto Interiors, LLC. Shop policy dictates pre-payment for materials being ordered to complete a project. In addition, this payment secures your spot on the work schedule. That means a timely repair happens and you can get back on the road.